Fishing NZ Adventures Ltd

Whitianga, New Zealand

Phone: +642040782973

Terms & Conditions

We require a minimum of 5 people booked before we can confirm individual bookings. In the event we are unable to get enough people, we will re-schedule your booking for a suitable date or issue you with a voucher. There are NO REFUNDS given on discounted fishing trips.

All bookings require a 50% non-refundable deposit to confirm bookings and the balance is to be paid prior to leaving the wharf. Once your trip is confirmed, there will be no refunds given. If you are unable to make the date you have booked, we will try to re-schedule your trip. If you cancel your booking within 72 hours of your trip, there will be no refund and we will not re-schedule your trip. The maximum number of passengers for group fishing trips is 12 people.

If you are bringing your own rods we have a limit of 2 rods per person and you are to only fishing with one rod at a time.

We will attempt to give you as much notice as possible of a cancellation due to weather, although its generally the night prior to the trip as this will be the most accurate forecast we can get. A notification email or text will be sent to you, via the details you provided at the time of booking. In the event there is a breakdown in the notification system, it is the customers responsibility to check with us to ensure the trip isn’t cancelled. If we have to cancel due to adverse weather conditions or a break down, we will re-schedule your booking for a suitable date or issue you with a voucher.

 

Unfortunately there may be occasions due to sudden changes in conditions when we are forced to cancel directly before the trip, or even shorten the trip while in progress. If we have to shorten your trip due to bad weather or boat malfunctions, we will refund a proportion of the cost of the trip, based on the remaining trip time. 

 

All passengers are expected to be available at the departure point at least 15 minutes prior to the allocated time of departure. Failure to turn up on time may result in the boat leaving and the customer missing the trip. No refunds will be given if you arrive late and miss the boat.

 

Passengers are required to comply with the quota management system and fishing regulations administered by government agencies.

 

Passengers with medical conditions that may be relevant during an emergency must advise the skipper upon boarding.

 

All children under the age of 13 must be accompanied by a paying adult. During the trip they must be actively supervised by their own adult caregiver at all times.

 

We do have life jackets on board, however if your child owns a life jacket and you would prefer they wear one, then please bring it with them to ensure a correct fit.

 

If you get sea sick during a trip, no matter how long into it, the boat will not be returning to shore until its scheduled return time.

 

A reasonable amount of alcohol is permitted, however your safety and the comfort of other passengers is very important to us. Passengers are not permitted to be intoxicated and is at the discretion of the skipper. Fishing NZ Adventures reserves the right to safely remove any affecting passengers wherever we see suitable. In this instance a refund will NOT be given.

Illegal drugs are not permitted on the vessel.

You must pay to repair or replace any damage you cause to the boat or its fittings. You will be asked to pay the cost of replacement for any rods and reels that you damage or lose overboard, even if accidentally.

 

You are not liable for any normal wear and tear or gear failures, such as reels jamming or rods breaking. Rods do occasionally break when used improperly, and we can advise you on this if you are unsure, so please just ask.

 

You must follow the skippers instructions at all times while on board. Our primary concern is for your safety, and you must comply with any instructions from the skipper immediately and without argument. This includes donning life jackets when asked to, due to unsafe weather conditions.

 

We reserve the right to publish pictures of your group, individual, child or children with the sole intent of advertising purposes. Please advise us if you do not wish to have your pictures published or used on our website or advertising material.

All personal gear brought on board is the responsibility of the passenger. Please ensure you have adequate insurance for such items if necessary. Fishing NZ Adventures will make no compensation for lost / damaged items.

 

Fishing NZ Adventures will not be held responsible for any injuries incurred to passengers whilst on board the vessel.

 

Upon confirming a group booking all members of the group shall be deemed to have read, understood and accepted these booking terms and conditions.

 

Fishing NZ Adventures reserves the right to review and change these terms, conditions and policies at any time.